"Several consecutive days of severe weather and lingering thunderstorms in the Northeast, combined with FAA staffing constraints over the weekend, have resulted in a tough operating environment, especially for our customers flying in and out of the New York area," they wrote.
"We know our customers are eager to get to their destinations and our airport and call center teams are working overtime to assist them. As we focus on helping our customers whose travel has been disrupted over the last few days, we're also planning ahead to be ready for the upcoming holiday weekend."