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New criticism of Musk's X platform from hate-speech researchers

Published November 15,2023

Hate speech researchers Center for Countering Digital Hate (CCDH), which were previously sued by Elon Musk's online platform X, formerly known as Twitter, are back with new criticism of the service.

At the end of October, the experts reported 200 posts to X relating to the Hamas attack on Israel and the Gaza war, which, according to the researchers, clearly violated the rules. Only four of them were removed in the following week, CCDH reported on Tuesday.

The posts incited violence against Jews, Palestinians and Muslims, among others, according to a blog post by the CCDH. Anti-Semitic conspiracy theories were also spread and the Nazi mass murder of Jews was denied or trivialized.

X did not initially respond to the organization's criticism. A few hours earlier, however, the service published a blog post on how it deals with content that violates the platform's rules.

The post by X stated that action had been taken against more than 320,000 posts for hate speech and more than 3,000 accounts have been removed. The teams have intervened in over 25,000 posts due to manipulated content.

In recent weeks, X had received an official request from the EU Commission for compliance with the new EU Digital Services Act (DSA).

Online platforms are obliged by the Digital Services Act (DSA) to take strict action against illegal content such as hate speech and incitement to hatred online.

Musk's platform sued the CCDH in August. In the lawsuit, X accused the group of illegally accessing the service's data for reports on dealing with hate speech.

The company has suffered damage as a result because advertising customers have cancelled.